WAP / MMS / GPRS Settings

Click here for email settings for the V620

Unfortunately many users of the V620 have reported problems setting up the phone to send MMS messages and to access the mobile internet via GPRS (Particularly on the UK O2 network). Simply follow the steps below to set up MMS and GPRS settings on your phone.

Step 1:

If you are on the O2 UK Pay and Go mobile network you may firstly need to check that your account is "Data Activated" which will allow you to send Multimedia Messages and connect to the Mobile internet via GPRS. Most sims are automatically "Data activated" the only main except being old O2 "Genie" sims. To do this either ring O2 customer services (See your phonebook) or simply txt PICON to 21400. You will recieve a reply saying your account will be activated within 48 hrs. (Note: this service usually takes approximately 24 hrs). You will then be prompted to download the settings for your phone. Click here for the O2 website explaining this process.

Step 2:

Now to download new settings to your phone, if the ones already on your phone don't work. Firstly try downloading the settings automatically from the Motorola Site:
Visit http://www.hellomoto.com ,   Select your contry,   Select "Operator Settings" from the menu, Select Operator settings from the drop down box and after entering your email you will be drected to a page ( Here ) where you can select your phone/network and the settings for MMS and for GPRS can be send via (Free) sms to your phone.

MMS:
Once you have downloaded the MMS settings a new file should appear called "O2 UK MMS Prepay" (or simular) in: Menu --> Webaccess --> Web Sessions . Check this file has been selected as your default MMS settings in: Menu --> Messages --> Message Inbox --> Menu: Setup --> MMS Message Setup and check that the "Sever Info" field is set to the file you just recieved from Motorola. Note: Your Phone should have set it as default automatically so in most cases you wont have to change anything.

GPRS:
Once you have downloaded the GPRS / WAP settings a new file should appear called "O2 WAP GPRS" (or simular) in: Menu --> Webaccess --> Web Sessions . This file will have a padlock symbol next to it and should already have been set as the default setting (A tick next to it).

You should now be able to send MMS messages (Test this by sending a message to yourself or a friend). If this works it means your MMS is now working fine AND that your phone is using GPRS to send it. Now try the Mobile Internet browser and if your lucky it should successfully load the O2 Active WAP site (or your networks equivalent), If not goto step 3.

Step 3:

If you still cannot send MMS then:
Click here for Virgin Pay-and-Go MMS Settings
Click here for Manual o2 MMS settings.

Unfortunately the Browser of the V620 seems to be particularly picky about which sites it will load and frequently says "Page Cannot be displayed". If you can send MMS and have downloaded the GPRS settings then it's probably a Browser problem rather than GPRS related. Many users have reported that O2 do not currently support the V620 and as such the O2 homepage doesn't work. Test this by entering a url for a WAP site you know works and see if your phone loads it (Try "http://www.grapnel.co.uk/extra").
If you can see some other WAP sites but not the O2 homepage then try the following fix:

Goto:   Menu --> Webaccess --> Web Sessions
Select [New] or if that's not available select one of the files you won't need (i.e settings for some other network) and select EDIT.
Enter the following details:
(Note these settings are for O2 GPRS)

Name: (anything)
Homepage: http://wap.o2.co.ul/ndm/navigator/index       (This is the key setting)
Service Type 1: WAP
Gateway IP: 193.113.200.195
Port: 9201
Domain 1:
Sevice Type 2: WAP
Gateway IP 2: 000.000.000.000
Port 2: 0
Domain 2:
DNS 1: 000.000.000.000
DNS 2: 000.000.000.000
Timeout: 5 minutes
CSD No 1:
User Name 1:
Password 1:
Speed (Bps) 1: 9600
Line Type 1: ISDN
CSD No 2:
User Name 2:
Password 2:
Speed (Bps) 1: 9600
Line Type 1: ISDN
GPRS APN: payandgo.o2.co.uk      ("wap.o2.co.uk"   for Contract)
User Name: payandgo                      ("o2wap"   for Contract)
Password: password

Select [Done] and then use the Menu key to set this as the Deafult setting.(A tick should appear next to it).
Now try connecting to WAP using the browser and the O2 homepage should load. If not try it a few time s then goto Step 4.

Step 4:

If you've reached this point then theres only a few things i can suggest: